The Golden Fleece is a wonderful haven full of color, soft music and lots of happy knitters. People gather to sit around the table, visit, and share their latest knitting projects. With that many happy knitters around, mentoring is always available to the 'newbie' knitter! In addition to all this wonderful feel good atmosphere there is more than enough yarn, needles, patterns and accessories to keep even the fussiest of knitters happy!
Our contact information
By email:
info@thegoldenfleece.com
By standard mail:
The Golden Fleece
317 Potrero Street
Santa Cruz, CA, 95018
By phone:
831.426.1425 (between 10 a.m. and 6 p.m. PST)
glfleece@yahoo.comShipping Information:
All orders are shipped the next business day following your order date.
Refund, Returns and Cancellation Policies:
C.O.D. is $9.00
All shipping will be charged on gross weight, so if you are figuring your own shipping, please add some weight for boxes, cones and packing material.
If you pay by check, we will refund overages and bill shortages.
Alaska and Hawaii We ship Priority Mail to Alaska and Hawaii, unless you prefer a different carrier. Rates are based on published Priority Mail rates plus $1.00 S&H. Check http://www.usps.com/ for the latest rates.
Canada and Worldwide We ship U.S. Postal Service internationally unless you would prefer a different carrier. We primarily ship Airmail unless you would prefer Parcel Post. Charges will be based on published USPS rates, plus $1.00 S&H. Check http://www.usps.com/ for the latest rates.
Pricing All prices are subject to change without notice. RETURN POLICY Your complete satisfaction is very important to us. Your order is carefully picked, wound and packed. Our packers are highly trained and very accurate. Should you receive an order with an error, please note that we will try out utmost to make it right. Please don't despair, just call us and we will fix the problem.
On returns in general, the following is our policy. Yarns sent in error or defective yarns may be returned for full credit or replacement. We will absorb all shipping costs. If your order was filled correctly - including agreed upon colors on telephone orders - we will gladly accept your return. However, there are no refunds on shipping and handling costs on correctly filled orders. Yarns in sealed packages, such as the linens and Valley Cottons, will not be accepted for return if the packaging is opened. Yarns sold by the cone in standard weight units, such as Harrisville Designs, must not have been drawn down. If you return part of an order that received a discount and the remaining part of the order in your possession by itself would not qualify for the discount, we will recalculate the charges on your entire order to recover the discount before issuing your credit on returned goods.
No returns on books, patterns or magazines.
No returns accepted after 60 days from the date on your sales slip.
All sale items are final sale. Sale items are not returnable or exchangeable. Sale of books, patterns, and magazines are FINAL. No Returns.